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Eliciting evaluative comments from users in web 2.0 scenarios

Gomer, Richard

Proceedings of the 2012 ACM international conference on intelligent user interfaces, 14 February 2012, pp.367-370

ISBN: 9781450310482 ; ISBN: 1450310486 ; DOI: 10.1145/2166966.2167050

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  • Nhan đề:
    Eliciting evaluative comments from users in web 2.0 scenarios
  • Tác giả: Gomer, Richard
  • Chủ đề: Comment ; Feedback ; Nudge ; Qualitative ; Review ; Computer Science
  • Là 1 phần của: Proceedings of the 2012 ACM international conference on intelligent user interfaces, 14 February 2012, pp.367-370
  • Mô tả: In recent years, we've seen a huge growth in the level of user-supplied reviews posted online. These reviews range from feedback on eBay or comments on sites such as YouTube, to social bookmarking sites like StumbleUpon that allow users to comment on almost any page on the web. I'm interested in how these comments are incorporated into evaluative judgements by the users that read them, and how we can improve them through better user interfaces in order to maximise their value to other users. The work draws on psychology and neurology, as well as ideas around credibility from information science, to design and test the impact of intelligent interface changes and behaviour on review composition and ascertain how the composition of a review can make it more or less useful.
  • Ngôn ngữ: English
  • Số nhận dạng: ISBN: 9781450310482 ; ISBN: 1450310486 ; DOI: 10.1145/2166966.2167050

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