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Services in a (post)Google world

Arndt, Theresa S

Reference Services Review, 16 February 2010, Vol.38(1), pp.7-9 [Tạp chí có phản biện]

ISSN: 0090-7324 ; E-ISSN: 2054-1716 ; DOI: 10.1108/00907321011020680

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  • Nhan đề:
    Services in a (post)Google world
  • Tác giả: Arndt, Theresa S
  • Chủ đề: Reference Services ; Change Management ; Assessment ; User Studies ; Library & Information Science
  • Là 1 phần của: Reference Services Review, 16 February 2010, Vol.38(1), pp.7-9
  • Mô tả: Purpose - This paper aims to serve as an introduction to the articles in the special theme issue on "reference in the (post)Google age", outlining some of the challenges and opportunities this new information environment has presented for reference services and introducing some of the creative ways in which librarians are adapting.Design methodology approach - The paper provides an overview of the reference service issues and models that are discussed in the papers that follow, including various ways of assessing, locating, and staffing services.Findings - Reference services have not been made obsolete by new online search options, and reference librarians are adapting and rethinking their service models in various resourceful ways.Practical implications - Specific examples of new reference models and ways of assessing reference services are outlined.Originality value - This paper provides an introduction to the special issue on current reference services.
  • Ngôn ngữ: English
  • Số nhận dạng: ISSN: 0090-7324 ; E-ISSN: 2054-1716 ; DOI: 10.1108/00907321011020680

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